We realise that sometimes mistakes are made. If you are not happy with the service you have received or the behaviour of a member, officer or staff of the Union we would like you to tell us. We will investigate your feedback or complaint, let you know the outcome and do everything we can to put things right. Our commitment is to respond to you as quickly as we are able and we aim to do so within 5 working days of receiving your communication. If the complaint is by a member of the Union about another Union member it will be dealt with under Bye Law 9. All other matters will be dealt under our General Complaints Procedure

Contact the General Manager

Please login to the UWESU website to use our contact form.

If your complaint relates to the General Manager of the Union please e-mail the SU President directly

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