Money Advice Agreement
If you choose to come and see us for advice about your financial situation it is important that you know what you can expect from us in terms of assistance.
So, what can you expect from us?
We will:
- Check that you are receiving all the money which may be available to you;
- Advise you of the options available to you;
- Highlight which are priority creditors;
- Help you to work out a realistic payment plan;
- Negotiate with creditors on your behalf and keep you informed at all times;
- Guarantee confidentiality and never act without your authorisation to do so.
And what do we ask of you:
That you:
- Tell us about all your existing debts;
- Give us accurate details of your available income;
- Discuss any concerns you have, prior to our negotiating with creditors;
- Notify us of any change in circumstance which affects your income or expenditure;
- Agree not to enter into any further non priority credit agreements without discussing it with us;
- Make all the payments we have agreed with creditors at the times specified.
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